Sonesta White Plains Downtown

I compliment your staff on the cleanliness of the room(530) The bed was fine, however, my husband said the pillows would not compress, as if you stepped on a balloon. The room was very nice, well lit, however you could not see the time on the clock radio well. There was a constant drown from outside equipment all ight & it was difficult to sleep our first ight. We were probably nervous thinking of our task the next day too. We slept well the second night. Fire alarm & C02 detector, even though I always bring my own Parking was easy. All in all, we would definitely stay there again. As we were leaving, I noticed you had a Dale Chihuly light sculpture. You really should have a plaque to highlight the world renowned glass artist and his work. (red glass ceiling sculpture near the snacks) A larger sculpture like this is showcased in front of the Musée Des Beaux-Arts in Montréal, Québec! (Sonesta White Plains, new york)

Comfortable room, very comfortable bed, good shower and plenty of lay down area in the bathroom. Cleaning throughout hotel was to a high standard, and reception staff were very helpful and friendly. Location was also good - close to mall and easy walk to numerous restaurants.

The location. The front desk staff, mainly the young Asian gentleman (evening shift) and Jose' (morning shift) were the best. They both have exceeded the level of professionalism and customer service that we government frequent travelers are used to. Please keep and promote them.

The check-in process was smooth and the staff was lovely. The bed was extremely comfortable and the room was nice even if the wallpaper could use an update (not a big deal to me). We had a corner room on the third floor and it was nice and quiet. I just hope my dog didn't annoy anyone, as she was a bit anxious and could be loud at times. The restaurant's food was amazing! But my favorite thing of all is the indoor heated pool. I had it all to myself and really enjoyed it.

Sonesta White Plains is very well located, comfortable, and clean hotel. Restaurant staff is outstanding - we was returning form a day trip for studies in Cambridge, and we asked for dinner after 10 pm. Sonesta agreed, welcomed about 10 people and treated us more than warmly (bringing us excellent food), although the server was after his work time, he was totally amazing - very lovely. In a walking distance, there is a bunch of restaurants and services, and a mall as well. It's close to the train station and there is a airport nearby as well.