Sonesta White Plains Downtown
Ordina Hotel è una rete di viaggi indipendente che offre oltre 200.000 hotel in tutto il mondo.Scopri di più
Cosa dicono gli ospiti
Food was excellent, Canteen in the lobby was very convenient, especially late at night. The staff were very helpful and eager to please. Some more than others but overall, very accommodating. Pool was very clean and nice to have. The rooms were incredibly clean and comfortable with a small refrigerator and coffee machine in the room. The beds were very comfortable and supportive. The location is great as it is within walking distance to many desirable restaurants and the Westchester Mall etc.
Rosenbaum
giugno 2025
The guy behind the desk was very friendly and check in was easy. The room was very clean and comfortable. The only thing is they charge you for every little thing (parking/coffee/tea) understandable for a nice hotel though. Room service was fast and the food was good but there were many added fees (service fee/delivery fee/12% mandatory gratuity) also tipped on top because I was confused but it’s ok. Other than the extra fees for everything it was a wonderful stay and super clean which we really appreciate.
Gabrielle
maggio 2025
My room was clean and comfortable. The lobby, bar, and restaurant areas were attractive and convenient. The staff was gracious and helpful. For example, I was traveling with a friend and had booked two rooms online. Afterward, I called the property and requested that our rooms be in quiet locations in the hotel, even if that meant that they wouldn't be near each other. The staff person was friendly and sounded truly interested in meeting that need if possible. When we arrived, both rooms were at the ends of corridors, away from foot traffic.
Linda
dicembre 2023
The staff was kind, the property was very nice, everything looked nice, was well done etc. The rooms were very clean, the beds comfortable, the shower was a little confusing to get the shower started actually, but we did end up figuring it out!
Ralph
giugno 2024
Room was recently renovated on the 12th floor. We paid $30 a night extra for this. It was worth it. Housekeeping was excellent. Every staff member that we came in contact was friendly and helpful.
Linda
giugno 2024
I compliment your staff on the cleanliness of the room(530) The bed was fine, however, my husband said the pillows would not compress, as if you stepped on a balloon. The room was very nice, well lit, however you could not see the time on the clock radio well. There was a constant drown from outside equipment all ight & it was difficult to sleep our first ight. We were probably nervous thinking of our task the next day too. We slept well the second night. Fire alarm & C02 detector, even though I always bring my own Parking was easy. All in all, we would definitely stay there again. As we were leaving, I noticed you had a Dale Chihuly light sculpture. You really should have a plaque to highlight the world renowned glass artist and his work. (red glass ceiling sculpture near the snacks) A larger sculpture like this is showcased in front of the Musée Des Beaux-Arts in Montréal, Québec! (Sonesta White Plains, new york)
Gayle
agosto 2023
I have thoroughly enjoyed my stay at the Sonesta in White Plains. I took my mother for a Mother's Day getaway weekend and we got the opportunity to stay at the recently renovated rooms... it did not disappoint. Thank you Mohammed for the top notch customer service! Additionally, thank you for the complimentary late check-out time :)
Daneisha
maggio 2024
First the shuttle driver hung around until we left baggage claim. We really appreciated that. We didn't get his name but he was West Indian and he picked us up from. Westchester Airport around 1:30pm, Thursday 16 March. Second, the Front desk clerk Melissa. She's on point knowledgeable and professional. Please keep her. The location is prime. Great dining options, malls, and Metro North were in all within a decent range.
Selina
marzo 2023
Comfortable room, very comfortable bed, good shower and plenty of lay down area in the bathroom. Cleaning throughout hotel was to a high standard, and reception staff were very helpful and friendly. Location was also good - close to mall and easy walk to numerous restaurants.
Dbv333
ottobre 2022
The location was great. Right near the mall and restaurants. The room was spacious and beds comfortable. We stayed on a non-pet-friendly floor. Room was clean and relatively quiet.
Travelingkey
giugno 2022
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